Founder & Managing Partner
"The tech guy who speaks human."
Joel founded Emerging Technology Innovators after decades of hands-on experience spanning enterprise software, mobile, voice, AI, and organizational change. He began his career as a technical practitioner and grew into strategic advisory roles at some of the world's most demanding organizations — from the MBTA to global universities to Fortune 500 companies.
What makes Joel different isn't just breadth of technical knowledge. It's his ability to translate. He's as comfortable presenting emerging technology strategy to a Board as he is rolling up his sleeves to debug a Teams Phone migration at 11pm. That combination of depth and fluency is rare — and it's why ETI's clients keep calling back.
He is among the first Amazon-recognized Alexa Champions worldwide, a global presenter and published author on emerging technology trends, and the founder of two prior companies: Geek.com and Cronk Software.
Among the first Amazon-recognized Alexa Champions worldwide
Led the 9,000-line Microsoft Teams Phone migration across 45 sites
Deployed 50+ Surface Hubs across enterprise environments
Built automation workflows that saved clients over $1M
Trained 6,000+ staff globally through change management engagements
Built the MBTA's COVID return-to-office solution in under 3 months
Developed GTECH's lottery mobile application
Integrated Alexa into a major university's campus experience
Founded Geek.com and Cronk Software
Global presenter and published author on emerging technology
Enterprise technology problems rarely fit neatly into one discipline. Joel's breadth across technical, strategic, and human dimensions is what makes ETI's work different.
"Joel has an impressive grasp of emerging technologies and a rare ability to communicate complex concepts clearly to both technical teams and executive leadership. Working with him is genuinely different from working with other consultants."
"Joel can translate technical challenges into actionable business solutions in a way that builds confidence at every level of an organization. The fractional engagement delivered significant, measurable value — far beyond what we expected going in."
ETI doesn't deliver decks. We stay in the engagement until the solution is live, adopted, and measured. Our track record is built on shipped outcomes, not PowerPoint strategies.
Most consultants are fluent in either technology or business. Joel and the ETI team are fluent in both — which means we can challenge engineering decisions and board-level strategy in the same meeting.
Markets shift. Guidelines change. Carriers turn out to be more complicated than the brief said. ETI builds strategies and implementation plans designed to absorb the unexpected — because something unexpected always happens.
No intake form, no sales funnel. Describe your challenge and we'll come back with a real response.
